Injured at Work?

Expert WorkCover Physiotherapy in Melbourne

If you have been injured at work and are covered by WorkCover, it is important to know you have options for your recovery. We are here to support you every step of the way.


At Back On Track Sports Physiotherapy in Glen Iris, we accept WorkCover claims and have extensive experience helping patients recover from a range of workplace related injuries, ensuring you get the care you need without the stress of navigating the system alone.

Our Approach to WorkCover Injuries

We understand that workplace injuries can be frustrating and stressful. Our experienced physiotherapists are here to help you feel supported, informed, and on the right path to recovery.


We treat a wide range of common workplace injuries, including:


  • General aches and pains: Lower back pain, neck or shoulder strain, and joint pain.
  • Specific conditions: Repetitive strain injuries (RSI) from desk work or manual labour.
  • Acute injuries: Acute sprains and strains, as well as fractures and post fracture rehabilitation.
  • Postural issues: Problems related to standing or sitting at a desk for prolonged periods.


How to Book a WorkCover Appointment

To get started with your WorkCover claim, the process is straightforward. Our friendly admin team is ready to guide you through it to ensure your appointments are properly billed under WorkCover.


  1. Obtain a Claim Number: You will need a valid WorkCover claim number or let us know if your claim is still pending.
  2. Provide Documentation: Have your approval letter or documentation from your insurer ready.
  3. Book Your Session: Call us to book or use our online booking system to secure your appointment.
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Frequently Asked Questions (FAQs)

Here are some common questions we are asked by our WorkCover physiotherapy patients. We aim to provide clear, straightforward answers to help you navigate your recovery with confidence.


Q1. Do I need a doctor’s referral for a WorkCover claim?

Yes, you will need a referral from your doctor to begin physiotherapy treatment under a WorkCover claim. This is a standard requirement to ensure your care is properly coordinated and your claim is valid.


Q2. What is the process for making a WorkCover claim?

The process typically involves reporting your injury to your employer and seeing a doctor to get a medical certificate. Your doctor will then complete a WorkCover claim form. For more detailed information on making a claim, visit the WorkSafe Victoria website.


Q3. What if my WorkCover claim is pending?

If your claim is still pending, we can begin your physiotherapy treatment. However, you will be responsible for the session fees until your claim is approved. We will then work with you to ensure you are reimbursed by your insurer.


Q4. What should I bring to my first appointment?

For your first appointment, please bring your WorkCover claim number and any relevant documentation from your insurer. It is also helpful to bring any medical records or x-rays related to your injury.


Q5. Will I have to pay for my appointments?

No, once your WorkCover claim is approved, your physiotherapy sessions will be covered. There may be a small gap fee for your first appointment, but after that, all sessions are covered by your insurer as per the approved claim.

Conclusion

If you have been injured at work, you don't have to put up with the pain or stress alone. Our experienced WorkCover physiotherapists in Glen Iris, Melbourne, are here to provide the expert care you need for a full recovery.


Ready to start your recovery journey?


📍 Visit us at 19–21 High Street Glen Iris, Melbourne
🕒 Open 7 days a week
💻 Book online
📞 Or call

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