Patient Information

Patient Information


Schedule your initial assessment now and we’ll discuss the health problems you’re going through and provide the most effective treatment today to get you pain free and improve your well-being!

Book online here
  • Your first appointment

     

    1. Discuss relevant medical history with you to gain an understanding of your injury.
    2. Conduct a physical examination to assist in the accurate diagnosis of your problem.
    3. Establish provisional diagnoses.
    4. Devise a personalized rehabilitation and treatment plan.
    5. Provide hands-on treatment, including manual therapy skills.
    6. Educate you about your condition, empowering you with the knowledge to actively participate in your recovery process

  • What to bring

    If you have private health insurance please bring your member card. 

    Please bring appropriate clothing (short) for knee and hip assessment.

    If you have a GP referral please bring it to your appointment or arrange for your GP to fax or email it to us prior to your appointment. 

    Further, if you have any relevant test results such as x-rays or an MRI bring these with you or send them to our email: info@backontracksportsphyiotherapy.com.au

  • Appointments

    We are open 6 days a week so whilst availability does vary, in most instances, we should be able to arrange an appointment for the same day, or certainly within 24 hours.

    Please phone (03) 9885 8456 or alternatively you can make an appointment online here.

  • Payment

    Payment is required at the time of the consultation. The clinic accepts cash and credit card (credit card surcharges apply).


    HICAPS

    Claim your Health Insurance rebate on the spot.


    Medicare

    Talk to your GP about a possible referral under the Enhanced Primary Care scheme, giving you 5 partially covered treatments for chronic conditions per calendar year. 

  • Cancellation Policy

    Back on Track Sports Physiotherapy requires a minimum of 24 hours notice of an appointment cancellation or rescheduling in order for you to avoid a late cancellation fee.  



    Missed appointments will incur a full consultation fee.  


    We are committed to providing exceptional healthcare to our clients. We have waiting lists for our clients and as such, we strongly encourage you to commit to your appointment. If you are unable to do so, please advise us in an appropriate time, so that other clients may be offered your appointment time.

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